New Delhi: CBECMITRA, a pan-India helpdesk, a national toll-free number and “GST Seva Kendras” have been established to resolve taxpayer grievances relating to Goods & Service Tax (GST).
This was stated by Shri Anurag Singh Thakur, Union Minister of State for Finance & Corporate Affairs, in a written reply to a question in Lok Sabha today.
The Minister further stated that Goods and Services Tax Network (GSTN) has a helpdesk to redress taxpayer grievances regarding the GST portal, which can be accessed through telephonic calls or through Self-Help Grievance Redressal portal (GRP) https://selfservice.gstsystem.in.
Various retail institutions overcharging the customers and producing inflated bills were reported. The details of the complaints reported are as follows:
|S. No.||Nature of supply / Sector||Number of cases|
|1.||FMCG (Fast Moving Consumer Goods)||42|
|4.||Entertainment Services / Press / Cinematography||6|